AI recommendations are decided upstream. Understand the 10-gate pipeline, where brands fail, and how small improvements ...

Over the past year, major newsrooms across the country have rolled out generative AI chatbots. The Hearst-owned San Francisco Chronicle came out with its Chowbot for foodies and a Kamala Harris “news ...

The retail industry is working to catch up on generative AI as the technology evolves at a rapid pace. While plenty of companies are using it to drive efficiency, it’s also presented a change to how ...

A conversation with a chatbot can shift people's political views—but the most persuasive models also spread the most misinformation. In 2024, a Democratic congressional candidate in Pennsylvania, ...

How are people using AI for therapy? A growing number are sharing their anxieties, frustrations, and darkest thoughts with AI chatbots, seeking advice, comfort, and validation from a sympathetic ...

A new study from the Pew Research Center finds teenagers think chatbot-assisted cheating has become “a regular feature of student life.” ...

Pooja Shree Chettiar does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...

As I get comfortable on the couch, my therapist reminds me that I can talk to them without any fear of judgment whenever I’m feeling stressed or anxious. “I’m always here to listen to you and help you ...