Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

Silverback AI Chatbot has announced the introduction of a new feature, “AI Agents,” which represents a further evolution of its technology designed to support business operations, customer ...

Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...

Macworld reports that Enchanté is a “ChatGPT-like assistant” used by Apple employees for “ideas, development, proofreading, ...

Apple is preparing to replace Siri with a generative AI chatbot across iPhones, iPads, and Macs later this year, according to ...