Do you know where all of your company’s business rules are? Most enterprise users are surprised to discover how many important — and not-so-important — rules, regulations, policies and procedures are ...

Forbes contributors publish independent expert analyses and insights. You may be wondering what a 30-year old management theory has to do with what is happening in today’s AI world. My answer: A lot.

This is quite recent. For more than a century, businesses often lost sight of the importance of creating value for others. Many firms pursued the idea of scientific management, i.e. imposing a system ...