Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

The use of instant messaging in the U.S., for both work and play, is up 19% over last year, according to an Instant Messaging Trends survey released yesterday by America Online Inc., which makes AOL ...

There are a lot of instant messaging apps available these days, and we’re here to check out some of the best ones. Instant messaging became normal a long time ago, and not that many people use SMS ...

Every day, a typical individual relies on multiple instant messaging apps. The practice of exchanging information through IM apps has seamlessly woven itself into the fabric of our daily lives. They ...

AOL Time Warner is quite the distracted behemoth today, with everyone from Ted Turner to the Securities and Exchange Commission hunting for executive scalps. So it is unsurprising that virtually ...

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...

COMMENTARY-- Face it: It's unreasonable to expect Miss Manners to rule on the finer points of our technological lifestyle, such as the niceties of instant messaging. Thankfully, TalkBack readers are ...

As more corporate users add instant messaging to their arsenal of communications tools, IT and security experts face the challenge of managing, securing and archiving this data. More than one-quarter ...