Sara Jane Ho has made a living by teaching people how to not be a jerk. In 2012, she founded Sarita Institute, a finishing school in Beijing that offers courses including wine appreciation, small talk ...

These days, you’re just as likely to meet your next big client while waiting in line at Starbucks as you are while attending an official networking event, which means that every first impression ...

You probably know the basics of how to make a great first impression: Make eye contact. Smile. Mirror. Listen a lot more than you speak. Put the three questions rule into action. But there’s one ...

First impressions count – a lot. Unfortunately, many healthcare organizations miss out on the opportunity to make a good one. Typically healthcare leaders only start to think about making a favorable ...

First impressions happen in seconds, and what you wear plays a huge role in how people see you. Whether you're meeting ...