Process mining is not a new phenomenon as financial services institutions have typically done some level of this when they are looking at ways to transform their sales and service operations and ...

The impact of AI and agents is arguably larger than PCs or cloud, but what makes it more disruptive is how quickly it is evolving. Just over two years ago, no one had even heard of ChatGPT. Now, AI is ...

Data mining has evolved from the esoteric domain of the mathematician to the expert statistician’s programming and workbench tools and, at last, to the realm of widely accessible business applications ...

Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...

Eversource Energy’s automation journey shows that companies can reinvigorate operations and employee experiences through intelligent automation. By addressing backlogs, adopting process mining and ...

Expanding the partnership further, Celonis – a market leader in process mining – and BMW Group has announced that they have significantly expanded their strategic agreement. BMW has been working with ...

England’s National Health Services has started adopting Celonis SE’s process mining platform to fix a variety of healthcare bottlenecks. Healthcare involves complex day-to-day communications and tons ...

Data mining is an analytical process designed to explore and analyze large data sets to discover meaningful patterns, correlations and insights. It involves using sophisticated data analysis tools to ...