For those who have followed my thoughts over the last few years, you may not be surprised to hear me suggest that patient experience matters in healthcare today. It matters for those we care for and ...

We spend our lives chasing results: • The next promotion. • The perfect relationship. • The big win that proves we’re doing it right. We’re trained to measure success by what we achieve. But what if ...

Somehow, certain people at work always emerge as "go-tos"—the folks managers leverage for special projects and assignments. It is through these projects and assignments that extra skill is built, ...

Seth Southwick, MHA, Intermountain Health, discusses in detail the power of leveraging community partnerships and advanced data analytic systems to optimize kidney care. Seth Southwick, MHA, of ...

“Good job!” is such a nice, common encouragement for a child to hear. Nothing wrong with it at first glance. But we can do better. Let’s talk about how praising a child’s performance outcome can ...

MILPITAS, Calif.--(BUSINESS WIRE)--ABBYY today released its Intelligent Document Processing (IDP) Global Trends & Outcomes Report highlighting document challenges and opportunities driving enterprise ...