Retailers are striving to make 2024 the year for frictionless shopping. To do that, they must incorporate the latest technologies that people need to do their jobs without interrupting any lines of ...

Opinion polarization is often considered as the primary driver of social friction, leading to exhaustive efforts to force a consensus. However, new research suggests a more pragmatic goal: reducing ...

To increase conversions on your e-commerce site, you must consider the user experience. Driving website visitors to the checkout page is challenging enough, but additional complications can cause ...

When I began my career in the pro-audiovisual industry two and a half decades ago, innovation was steady but slow. New AV solutions were conceived, developed, launched and matured over several years.

Recently I was invited to talk at the conference considered the “Davos of Procurement” about design choices and how to remove friction–one of the core ideas from my book The Human Element. The ...

Modern finance no longer has geographical limitations—but it does remain limited by fragmentation. This is because, banks, payment networks, blockchains, fintech platforms, and digital asset ...

Matt is an associate editorial director and award-winning content creation leader. He is a regular contributor to the CDW Tech Magazines and frequently writes about data analytics, software, storage ...

Scientists at the Department of Energy’s Oak Ridge National Laboratory have invented a coating that could dramatically reduce friction in common load-bearing systems with moving parts, from vehicle ...

When Meyer Levin Middle School for the Performing Arts in Brooklyn, N.Y., recently adopted a new literacy platform, teachers quickly alerted leadership that the program was not user-friendly. “To use ...