ServiceNow is applying its digital workflow and IT process management technology and expertise to the manufacturing sector, following its earlier expansion into banking and telecommunications.

CEO Bill McDermott has his sights set on ServiceNow being the end-to-end platform for digital transformation. At ServiceNow’s Knowledge user event, he laid out a vision that puts the ServiceNow ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

AC3’s acquisition of service provider JDS Australia in 2025 contributed more than a boost of service functionality to its ...