According to a new survey by Salesforce, consumers spent a record-breaking $1.29 trillion globally, and $294 billion in the U ...

“It is a transformational moment in the workforce," Salesforce's Chief People Officer Nathalie Scardino said.

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

I have mixed feelings about Salesforce.com, a very popular customer relationship management solution. No doubt about it — millions of users in many industries swear by it. However, I think that the ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

World Economic Forum attendees will be able to use an AI personal assistant, EVA, built by Salesforce on WEF data, to ...

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden and stretches AI ROI timelines.

Health and dental plan company Simplyhealth is using generative artificial intelligence (GenAI) technology to cut the time it takes to respond to customer emails. The company said its use of ...

Vitality is a leading health and life insurance provider that operates under what it calls a ‘shared value model’ - where the driving principle is ‘what is good for our members, us and society’. What ...