Despite the growth and popularity of remote work, companies and governments have increasingly been calling their employees back to the office in the past year, sometimes at the expense of significant ...

Higher education classrooms are increasingly becoming more virtual, as even students who attend in-person classes are opting to use virtual communication when working on team assignments. New research ...

Like it or not, we’re operating in a world of virtual communication. Sure, we still have face-to-face conversations, but a growing percentage of our interactions are via Zoom, Microsoft Teams, ...

Human communication is difficult at best. We don’t hear each other perfectly in a noisy, fast-paced world; we don’t listen thoroughly to each other; and, perhaps most importantly, we are not as good ...

Online communication is typically more informal and meant for friendly interaction, but in a world of increasing hybrid and remote work, virtual communications play an important role in leadership ...

Healthcare providers face mounting pressure to improve patient satisfaction and retention through better communication. A recent survey by RingCentral reveals critical insights into patient ...