In many industries, contact centers are still thought of as cost centers—places to handle complaints and basic inquiries at ...

Visiting students can Apply for the summer term. For better or worse humanity is heading down the virtual rabbit hole. We’re ...

The Oasis researchers document a vulnerability chain that can be initiated from any website the AI agent (or its user) visits ...

Jodie Gallagher, Head of UK IFA Products at FE fundinfo, looks at how AI is being used to strengthen the operational backbone ...

Marion Superior Court Judge Clayton Graham ruled that the Indiana Department of Correction failed to respond to the Capital Chronicle’s June 2024 public records request within a reasonable time and ...

Many people don’t understand their pension plan’s value and fall prey to short-term thinking, a new report says ...

News from the week beginning 23rd February included items from @Workday, @ThomsonReuters, @Sirion, @Rootstock, @Nintex, ...

The office of Ontario’s Information and Privacy Commissioner is the latest agency to launch an investigation related to the ...

A recent exchange on LinkedIn about the EMS industry got me thinking about the many good, bad and ugly NPI processes I have ...

Registration for Air Cargo Forum 2026 is now officially open, and with the full event schedule published, attendees and ...

Aurrigo International plc, a leading international provider of autonomy software, fully autonomous vehicles and mobile ...

Debt-for-nature swaps and conservation funds to halt biodiversity loss are gaining traction as governments link ecosystem ...