A new framework restructures enterprise workflows into LLM-friendly knowledge representations to improve customer support automation. By ...

Ivan Battimiello earned a 2025 Global Recognition Award for technical leadership in secure systems engineering. His nine-year ...

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Perhaps it's the focus on empathy and connecting with our subscribers on a human level. Or all of the emphasis on writing in plain English—using colloquialisms, sentence fragments, emojis, and even ...

Create a professional email identity by setting up your custom email domain. This guide walks you through every step to get your personalized email address up and running. Creating your own email ...