Abstract: Sentiment analysis (SA) has become an essential field in text mining, aiming to computationally interpret subjective information such as opinions and emotions. This paper surveys recent ...

In today's hyperconnected world, social media has become a critical channel for businesses to understand consumers. While ...

Abstract: Natural Language Processing (NLP) is an effective tool for analyzing consumer satisfaction with products and services typically sold by e-businesses. This study explores the use of sentiment ...